2018 Professional Services Global Pricing, Compensation and Utilization Benchmark

Service Performance Insight’s (SPI) Professional Services (PS) Global Pricing, Compensation and Utilization Benchmark examines how PS organizations strive to delight clients and improve margins by determining accurate pricing targets and winning growth strategies. Building on the success of the 2011 and 2015 PS Global Pricing reports, SPI provides a comprehensive study of global PS bill rates, compensation, workforce composition and utilization.

Based on survey data from 156 Professional Service organizations, representing more than 11,000 consultants, this independent study profiles published and realized bill rates, base and variable compensation, and billable utilization across 12 job roles. The report showcases six service industry segments such as IT and management consulting as well as embedded PS roles with Software and SaaS product organizations, architects and engineers, and advertising, marketing and publishing. The report also focuses on key metrics and the predominant business applications used by consulting organization to effectively price, win and deliver projects.