Customer Experience, Service & Success

8×8 Named to Newsweek’s Excellence 1000 Index

8x8 Ranked as 728 Among 1000 US Companies; Recognized for exceeding best practices in financial responsibility, stakeholder ratings, and social responsibility ratings
8x8

8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced the Company was ranked 728 in Newsweek’s 2nd annual rankings for the Excellence 1000 Index. The 2025 Excellence 1000 Index is the result of a collaboration between Newsweek and the Best Practice Institute (BPI), a leadership development and benchmark research company.

The Excellence 1000 Index is a list of the top 1000 companies that have demonstrated best practices in financial responsibility, stakeholder ratings, and social responsibility ratings.

The results were determined after the Best Practice Institute analyzed over half a million data points and created a proprietary scoring system to measure everything from financial practices to customer reviews, ESG commitments, and more to build the 2nd annual Excellence 1000 Index.

“We are truly honored to be named to Newsweek’s 2025 Excellence 1000 Index, and being part of such a prestigious list of organizations that are leading the way in the corporate world,” said Dr. Jeanette Winters, Chief Human Resources Officer at 8×8, Inc. “This recognition demonstrates 8×8’s unwavering commitment to achieving business excellence through financial success, employee empowerment, ethical practices, social responsibility, and global sustainability. We are all about fostering a dynamic and inclusive culture of continuous growth and innovation, ensuring all our stakeholders, from employees and customers to partners and investors, are valued and thrive.”

Companies have been assessed on several pivotal criteria, including:

  • Employee Rating: How those employees at the corporations perceive their employer through sentiment & emotion analysis.
  • Customer Rating: How the corporation’s customers view its products, services, and ethics.
  • ESG Risk Rating & Ethical Impact: A deep dive into a company’s environmental, social, and governance risks, combined with its ethical footprint.
  • ISO Standards Adherence: Compliance with international quality and safety standards.
  • R&D Spending: Investment in innovation and the future.
  • Global Compact Status: Alignment with the UN’s principles on human rights, labor, environment, and anti-corruption.
  • BBB Rating & Accreditation (for small companies): Recognizing smaller entities that meet the Better Business Bureau’s standards.
  • Number of Customer Complaints: A transparent look at customer grievances, shedding light on a corporation’s commitment to rectification and improvement.

“Corporate success today goes beyond financial performance. The Excellence 1000 Index honors companies that balance strategic growth with a deep commitment to ethics, social responsibility, and sustainability. Together with our partner Best Practice Institute, we are proud to recognize these organizations redefining leadership in the corporate world,” said Nancy Cooper, Global Editor in Chief of Newsweek.

“In an era where narratives often overshadow facts, the Excellence 1000 Index stands as a testament to the importance of verified impact and ethical leadership,” said Louis Carter, CEO of Best Practice Institute. “This year’s honorees exemplify what it means to prioritize innovation, sustainability, and stakeholder value over tradition and superficial metrics. By recognizing these trailblazers, we aim to inspire a new standard for evaluating corporate success—one that values measurable progress and integrity above all.”

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