Customer Experience, Service & Success

Accion Labs & Company.com Partners for better DX & CX

customer service experience

Accion Labs and Company.com LLC have entered into a strategic partnership resulting in the ability to deliver a scalable, turnkey Digital Experience Platform (DXP) solution for accelerating digital transformation.

Pursuant to the agreement, Accion Labs (“Accion”), an innovative engineering company specializing in emerging technologies and digital transformation, will be designated as a preferred partner in the implementation and customization of the Company.com DXP to all current and future clients. To support this role, Accion will have direct access to developer resources and support from the Company.com team in bringing implementations to market for its customers.

The resulting center of excellence will make the Company.com DXP the solution of choice for Accion’s international digital transformation practice spanning 22 countries and supported by more than 3000 employees.

“As we continue to focus on providing speed to market for our customers, the Company.com DXP provides a means of accelerating digital transformation, creating connected experiences without re-engineering legacy tech stacks. With the Company.com DXP, we have an end-to-end digital transformation practice that can shave months or years off of a DX timeline. A platform such as DXP has become even more relevant in the current post-pandemic world,” said Kinesh Doshi, Founder & CEO of Accion Labs.

“We couldn’t be more excited about this partnership,” said Bill Wade, founder and CEO of Company.com. “Accion’s global footprint and broad expertise makes them an ideal partner for enterprise implementations. Add their years of experience developing on our platform, and we have a match made in heaven.”

This partnership will also allow Company.com to instantly bring the scale and expertise of a blue-chip engineering partner to their enterprise clients and prospects.

“Our teams have been working closely together for several years now, and no group of engineers knows our platform, or has earned our respect, more than our friends at Accion,” said David Kramer, Chief Operating Officer and Head of Product at Company.com. “Operationally, this allows us to focus on building out our platform, with the peace of mind of knowing that we have delivery experts standing by for implementations of all sizes.”

Accion President Anand Raja expressed similar optimism. “We expect our current customers and prospects to be very excited about this new capability. By leveraging the DXP Platform, we can offer greatly increased speed to market, lower cost, and in the long run, much lower total cost of ownership.”

The Company.com DXP has been field-tested in multiple engagements and several additional engagements are underway or planned, with joint development efforts to begin immediately.

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