Customer Experience, Service & Success

AireSpring Honored with People’s Choice Award for Customer Service

customer experience services

Award Conferred by Popular Vote of Industry Members

AireSpring, a leading Managed Communications Provider and supplier of Managed Network and IT Services, announced today that it was the recipient of the prestigious 2021 People’s Choice Stevie® Award for Favorite Customer Service for Telecommunications. AireSpring was again voted the favorite provider of customer service among the more than 44,000 votes cast globally.

This additional accolade comes just one month after AireSpring was awarded the prestigious 2021 Silver Stevie for Customer Service Department of the Year in Telecommunications and the 2021 Bronze Award for Excellence in the Face of Unprecedented Challenges – Front-Line Customer Service Team of the Year in Technology Industries. This is the second consecutive year that AireSpring has been honored with multiple Stevie Awards, and a consecutive win of the People’s Choice Award.

The worldwide public vote was conducted as part of the 15th annual Stevie Awards for Sales & Customer Service, the world’s top honors for contact center, customer service, business development and sales professionals. AireSpring achieved eligibility for voting in the People’s Choice awards after being nominated for Customer Service Department of the Year.

AireSpring has received numerous industry awards for excellence in customer service, as well as for outstanding products and services across a broad range of innovative cloud communications and connectivity solutions. Renowned in the industry for white glove service that extends throughout the entire customer lifecycle, AireSpring has always delivered premier level, high touch customer service, built around personal interaction in a field that relies increasingly on automation and artificial intelligence (AI), which is often perceived as impersonal.

“It is especially gratifying to have won the People’s Choice Award for Customer Service for the second year in a row,” said Avi Lonstein, AireSpring CEO. “AireSpring Team Members work hard 24/7/365 to maintain our high touch, white glove level of customer service, and the continuing votes from customers and partners show us the AireSpring Advantage is on the right track. This prestigious Award belongs entirely to our dedicated Team Members, who deserve recognition of their continual effort to improve our already strong customer service.”

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