Customer Experience, Service & Success

Alchemer Expands Best-in-Class Security Controls

Alchemer’s commitment to data privacy and security incorporates multiple layers of internal and third-party technologies, features, and controls
customer service experience

Alchemer – a global leader in Customer Experience (CX) and enterprise-feedback technology – announced today that it has expanded its enterprise-strength data security to include enhanced, proactive protection against phishing, providing customers and survey respondents with greater protection against suspicious data gathering efforts.

The Alchemer anti-phishing feature proactively detects and prevents potential phishing attacks. Customers can trust Alchemer to protect their customers from ever-expanding phishing threats. Alchemer complies with internationally recognized security and privacy regulations and uses multiple layers of internal and third-party features, controls, and technologies to ensure the highest security standards are met proactively and continuously.

“Our customers and their customers must trust in the legitimacy of surveys in the market. Alchemer’s advanced anti-phishing artificial intelligence stops bad actors in their tracks – building trust in Alchemer and more broadly, in our industry,” said Michael Kleck, Chief Information Security Officer at Alchemer. “Alchemer is fiercely committed to information security and privacy, from our ISO and SOC certifications to our access controls to our constant monitoring and prevention efforts. This new capability expands on our industry-leading focus and capabilities.”

Check Out the New Martech Cube Podcast. For more such updates, follow us on Google News Martech News

Previous ArticleNext Article