Events, Meetings & Webinars

AM Best to host Customer Experience Webinar

webinar meeting

AM Best will host a complimentary webinar titled, “Take The Risk Out of Commercial Insurance Business While Elevating The Consumer Experience,” sponsored by LexisNexis Risk Solutions, on Wednesday, Nov. 17, 2021, at 2:00 p.m. (EST). Now more than ever, commercial insurance carriers must focus on protecting their customers’ data and keeping their assets secure from identity fraud and cybercrime. Protecting their business from these risks at the point of quote, renewal and claim is essential to success. However, balancing the need for an effective security strategy with the need to elevate customer experience in a digital world can be confusing and overwhelming. Our panel of insurance experts will explore how an effective identity authentication and verification strategy can provide the protection required, while exceeding customer expectations.

Register now:

Panelists include:

  • Jennifer Kostyrna, principal product manager for insurance identity solutions, LexisNexis Risk Solutions;
  • Jeremy Stafford, senior director, commercial insurance, LexisNexis Risk Solutions ; and
  • Steve Gill, vice president and chief information security officer, Tokio Marine North America Services.

Attendees can submit questions during registration or by emailing The event will be streamed in video and audio formats, and playback will be available to registered viewers shortly after the event.

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