Customer Engagement

Aurora Mobile’s Subsidiaries EngageLab & GPTBots.ai Certified SOC 2 Type II

Aurora

Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that its flagship platforms, EngageLab and GPTBots.ai, have both successfully achieved SOC 2 Type II certification. This milestone underscores Aurora Mobile’s unwavering commitment to the highest international standards of data security, privacy, and operational excellence.

SOC 2 Type II, developed by the American Institute of Certified Public Accountants (AICPA), is a globally recognized auditing standard that rigorously evaluates the design and operational effectiveness of a company’s controls over a defined period. This certification covers five key trust service criteria: security, availability, processing integrity, confidentiality, and privacy.

What This Means for Our Clients and Partners:

  • Enterprise-Grade Security: Aurora Mobile, through its platforms EngageLab and GPTBots.ai, safeguards client data with industry-leading security controls and continuous monitoring, ensuring protection across critical areas such as security, availability, and confidentiality.
  • Global Compliance: SOC 2 Type II certification supports our clients’ regulatory and business requirements worldwide, facilitating secure business expansion.
  • Operational Excellence: The certification validates our ability to deliver reliable, secure, and scalable solutions for mission-critical applications across industries.

“Data security and privacy are at the heart of Aurora Mobile’s mission,” said Chris Lo, CEO at Aurora Mobile. “Achieving SOC 2 Type II certification for both EngageLab and GPTBots.ai is a testament to our ongoing investment in security and compliance, empowering our clients to innovate and grow with absolute confidence.”

With this achievement, Aurora Mobile further strengthens its position as a trusted technology partner for enterprises seeking secure, compliant, and intelligent customer engagement and AI solutions on a global scale.

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