Data Analytics

CallTrackingMetrics Co-Founder Laure Fisher Named Top Leader in SaaS

Laure’s commitment to customer success has driven the company towards $20 million in annual revenue in just a few short years.

CallTrackingMetrics is pleased to announce its Co-Founder and Chief Operating Officer, Laure Fisher, has been named #6 on the Top 50 Women Leaders in SaaS list, published by The Software Report.

This annual list celebrates the most accomplished women across the software industry, in particular those who promote a culture that supports the advancement of women. The 2019 leaders were selected based on close evaluation of nominations and included CEOs, founders, presidents, and department heads from companies such as Looker, Expensify, Zoom, and more.

Laure and her husband, Todd Fisher, founded CallTrackingMetrics in 2012 and have since grown the company into a top-ranked call management platform serving over 100,000 users globally. CallTrackingMetrics has been recognized in Inc. Magazine’s 500™ list of fastest-growing private companies and as a leader on Capterra and G2 for inbound call tracking software and contact center as a service. In addition, Baltimore Business Journal has recognized CallTrackingMetrics as one of its Best Places to Work, as well as #12 on its 2019 list of 50 Fastest-Growing Private Companies.

Laure’s commitment to customer success has driven the company towards $20 million in annual revenue in just a few short years, thanks to a continued focus on innovating and delivering more value to customers. As Chief Operating Officer, Laure has grown the CallTrackingMetrics team by 40% in the past year and led the development of core values and other employee focused initiatives including a mentorship program and volunteer partnerships with local organizations.

Senior Engineer Bob Graw shared, “Laure is a leader that actually believes employees are our company’s most important resource. She asks for and uses feedback from employees in every department and at every level. As a result, the culture and values of the company allow CTM to grow and thrive.”

In reflection of Laure’s dedication to the advancement of women in the workplace, Erika Rollins, Director of Marketing, added, “I love working for a company that not only values women in leadership roles, but celebrates them. Laure encourages all of us to believe in our goals and what we’re passionate about and to not be afraid to ask for what we want or need.”

Congratulations to Laure Fisher and her fellow Top 50 Women Leaders in SaaS of 2019! To learn more about CallTrackingMetrics, visit

About Laure Fisher:
In 2012, Laure Fisher founded CallTrackingMetrics with her husband Todd Fisher and together over the last several years have built it into a top-ranked call management platform serving over 100,000 users globally. Her experience in telephony technology, process management, and marketing strategies has given Laure great perspective in enabling companies to increase conversions and customer engagement.

Prior to CallTrackingMetrics, Laure was a founding partner and VP, Marketing and Client Services for Captico LLC, which provided online software solutions for small businesses looking to accelerate their marketing and online presence, as well as a Senior Director with the Corporate Executive Board, where she worked closely with customers across a variety of industries helping them translate conversations into impact. Laure earned her bachelor’s degree in economics from The Wharton School, University of Pennsylvania.

About CallTrackingMetrics:
CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams.

CallTrackingMetrics has also been recognized in Inc. Magazine’s 5000™ list of fastest-growing private companies, and as a leader on G2 Crowd for inbound call tracking software and CCaaS solutions.

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