Communications Data Group (CDG) is pleased to announce the launch of the MBS Field Tech mobile application for Android and iOS, which allows company field technicians or anyone else that needs to complete work from remote locations to easily manage the MBS tasks and trouble ticket jobs assigned to them or find a nearby job to work. The app allows MBS users to update statuses, manage equipment, invoke provisioning, generate e-sign docs, access and add customer notes and documents, and send status update texts to customers. MBS Field Tech also supports fleet view capabilities to help techs find field support, when things don’t go according to plan, and provides an offline mode for storing information when there is no cellular service available.
According to CDG’s Vice President of Product Development, Mike Chalk, “Providing a true mobile application for our MBS customers greatly enhances their ability to work on MBS jobs and tasks from remote situations. While our previous mobile website provided many tools, the new app takes the mobile accessibility and usability to the next level.” The MBS Field Tech mobile app was designed and developed in collaboration with Red Foundry, a custom mobile and web app development agency.
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