Customer Experience, Service & Success

Centric Consulting Earns Three New Salesforce Specializations

Growing National Salesforce practice through platform expertise and demonstrated customer satisfaction

Centric Consulting, an international business and technology consulting firm, announced it earned three new Salesforce specializations across the nonprofit industry, Customer 360 Platform and Marketing Cloud.

Salesforce provides Specialization status based on a partner’s expertise demonstrated by credentials (knowledge), completed projects (experience), and verified customer satisfaction (quality of work). Based on this, Centric achieved Salesforce Partner Specialization status in these three categories:

  • Industry Specialization: for successfully working and implementing multiple projects for nonprofit industries
  • Integration Specialization in Customer 360 Platform: for demonstrating expertise and capabilities to integrate Salesforce with external systems and processes
  • Marketing Cloud Advanced Cross Channel Specialization: for campaign management and CRM targeting solutions to deliver consistent experiences across corporate marketing and partner networks

“Client satisfaction and success are the cornerstones of everything we do. We are proud to have earned an average 5-star rating from our clients and be a recognized Salesforce partner for customer success,” said Traci Whetzel, Centric’s Director of Salesforce Services. “Our team has earned 34 Salesforce credentials so far this year and is pursuing more certifications to keep up with the expansion of the Salesforce platform and current needs in the market. The more expertise we have in a specific cloud, product or industry, the better we can provide tailored solutions to our clients.”

Centric has been a trusted Salesforce consulting partner since 2008, providing clients with solutions that meet their evolving business needs, eliminating Salesforce challenges and enabling their organizations to thrive. To learn more about Centric’s Salesforce Practice and other Salesforce capabilities, visit

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