Customer Experience, Service & Success

ConvergeOne Joins RingCentral’s New Platinum Partner Program

IT services provider

ConvergeOne, a leading global IT services provider of collaboration and technology solutions, today announced that it has been named a Platinum Partner of RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions.

ConvergeOne’s inclusion in RingCentral’s Platinum Partner Program confirms its status as one of RingCentral’s most strategic partners. As a Platinum Partner, ConvergeOne will receive a number of benefits that allow it to better serve ConvergeOne and RingCentral customers, including exclusive training and support resources.

Through this partnership, ConvergeOne will bring RingCentral solutions, including RingCentral Office® and RingCentral Contact Center, to business customers. RingCentral provides mobile-first voice, video meetings, team messaging, digital customer engagement and integrated contact center solutions as a complete seamless experience. Easier to manage and more flexible and cost-efficient than legacy, on-premises communications systems, RingCentral’s cloud solutions meet the needs of today’s mobile and distributed workforce.

“We are delighted to continue to build upon our strategic partnership with RingCentral by joining its Platinum Partner Program,” said John F. Lyons, President, Field Organization, ConvergeOne. “By combining RingCentral’s powerful cloud communications and collaboration capabilities with ConvergeOne’s award-winning cloud and managed services and industry-leading Net Promoter Score of 70, we are poised to deliver solutions that meet customers’ evolving technology needs and service requirements.”

“ConvergeOne understands the changing market dynamics from the world of legacy on-premises systems to the new cloud solutions, and we’re thrilled they have selected RingCentral as their strategic Unified Communications as a Service (UCaaS) solutions partner,” said Zane Long, SVP of global channel sales at RingCentral. “Together with ConvergeOne, we look forward to helping the customers that are interested in transforming their companies and leveraging the cloud solutions for their business.”

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