Customer Experience, Service & Success

Coordinated Business Systems Selected as a 2021 Elite Dealer

customer service experience

ENX Magazine announced that Coordinated Business Systems was chosen as a 2021 Elite Dealer. This is the ninth consecutive time that Coordinated has been chosen from among the nation’s top office technology dealerships.

“I believe this prestigious recognition is a result of building a team that knows what they are doing, that is well trained, and whose actions are consistently focused on the customer’s success. I am grateful for our team’s commitment. This award would not have been possible without their dedication,” said Jim Oricchio, Founder and CEO of Coordinated Business Systems.

ENX Magazine selected this year’s winners based on rigorous criteria, from technical service excellence to marketing proficiency, growth initiatives, technology leadership, industry accolades and philanthropy.

“We salute this year’s Elite Dealers, who continue to demonstrate an unwavering commitment to customer and technical service excellence in the face of unprecedented challenges,” said Susan Neimes, managing editor of ENX Magazine. Coordinated Business Systems has exhibited unparalleled resilience in continuing to adapt to the evolving needs of their customer base. At the same time, Coordinated has been mindful of preserving internal jobs and fostering a family-based culture, because their people are the face of the company.”

Oricchio finished by saying, “For almost 40 years our “Customers First. Always.” belief has guided our decisions and made a positive difference. This consistent behavior is the secret to our success, and it is how we will continue to deliver outstanding customer value. Plus, the Elite Dealer award is recognition that a local Minnesota based company can be an industry leader.”

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