CRM

CRM Agency William Thomas Digital Names New Chief Client Officer

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Building on recent recognition as one of Canada’s Fastest-Growing Companies, Toronto-based CRM and personalization agency William Thomas Digital (WTD) is investing in client service excellence by welcoming digital industry leader Paul Lockhard into the role of Chief Client Officer.

“We’re at an exciting inflection point as an agency, with top-notch clients we’re honored to support, and an unmatched team delivering award-winning work,” shares Greg Elliot, Managing Director.

“Now’s the time for WTD to invest in senior leadership that will strengthen our cross-client offering – while adding height to the team to advance mentorship and growth within the agency. There is simply no one better-suited to this role than Paul.”

A proven leader, Paul Lockhard has helmed multiple top organizations. He joins WTD from his post as President and CEO of recognized Digital Media and Creative agency, Colour, prior to which Paul served as President of Environics Communications.

“I’ve been fortunate to work alongside WTD for a few years on several shared client engagements. They do fantastic work and, what’s more, are super people. I’m excited to now be part of their rapid growth and to work with such an impressive roster of clients,” says Lockhard.

Emma Lyndon, Chief Operating Officer of WTD adds, “There’s no doubt Paul is one of the top marketing leaders in the country. He has consistently advanced each organization he serves, elevating his team to deliver unparalleled work, and deftly helping clients navigate the intersection between data, technology, and customer experience.

We’re thrilled to be adding Paul to the team.”

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