Customer Experience, Service & Success

Customer Experience Leader Merkle Collaborates with Magnite

New solution delivers an open source infrastructure for cross-channel addressability, personalization, and measurement in a post-cookie environment
customer service experience

Merkle, a leading data-driven customer experience management (CXM) company, announced that it is working with Magnite, the world’s largest omnichannel sell-side advertising platform, to integrate Merkury, its identity resolution and data platform. Merkury’s mission is to serve as an identity provider, supporting seamless interaction between brands, media publishers, and technology platforms to power addressable advertising at scale.

Through this integration, Merkury and Magnite have built a new Prebid User ID module to support targeting without reliance on third-party cookies. This will enable marketers who utilize Merkury for first and third-party audience creation and targeting to access unique inventory sources, target at the individual level, perform closed-loop measurement and analytics, and achieve an increased understanding of campaign performance, including person-based reach and frequency. The integration is available immediately within the US.

“As the advertising industry navigates the future of identity, joint cooperation and participation are essential to ensure solutions are forward-looking, and fair,” said Adam Soroca, chief product officer at Magnite. “By working with industry leaders and innovators at Merkle, we are providing buyers with a way to address their audiences in the post third-party cookie world. Merkury’s collaborative foundation is a key differentiator in the market among many cookieless identity solutions.”

“We’re excited about the benefits both publishers and marketers will gain from the Merkury platform. We chose to work with Magnite in large part due to their leadership and innovation in open source identity infrastructure. We are determined to create solutions that allow publishers easier access to brands that leverage Merkury while having more control over their supply,” said Lynette Kaylor, VP, media and publisher solutions, Merkury.

This collaboration is an addition to Merkury’s expansive roster of technology and publisher partners, which includes iHeartMedia’s SmartAudio, MediaMath, Meredith, Pandora, and Xandr. These partnerships allow marketers to advertise at scale to individual consumers in a privacy-safe way across premium publisher channels.

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