Customer Experience, Service & Success

CX Company, Quadient makes it to Top 10 French Software Leaders

customer service experience

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that it has been ranked in the top 10 of the Truffle 100 report for the fourth consecutive year. Quadient placed ninth in this year’s ranking, organized by Truffle Capital and teknowlogy Group | CXP-PAC. The Truffle 100 ranking of the French software industry is based on reported software revenues of each participating company.

Quadient software solutions are used to power over 1 billion customer-facing communications and interactions every day and are critical to the operations of more than 8,300 customers worldwide, from global enterprises to small and medium-sized businesses across industries. Out of a reported software sales and services revenue of €226.6 million in 2020, SaaS revenue in particular represented €108 million. With the Intelligent Communication Automation solutions portfolio in particular, Quadient offers a true end-to-end global business communications platform addressing the needs of customers of all sizes.

We are thankful for the commitment and confidence shown by our customers, partners, employee teams and other stakeholders that make it possible for Quadient to be ranked in the top 10 of the Truffle 100 for the fourth year in a row,” said Geoffrey Godet, CEO of Quadient. In the past year, our software solutions portfolio has greatly benefited from new cloud-based solutions additions with the launch of Quadient Impress and Inspire Evolve, as well as from the acquisitions of YayPay and Beanworks, reinforcing our focus on innovation and leveraging cloud and Artificial Intelligence capabilities to continue supporting our customers with solutions that enable their digital transformation.

The 2021 Truffle 100 ranking is available online at this link.

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