Customer Experience, Service & Success

CX Provider, Sitel Group® Wins Award for Best CEOs for Diversity

customer service experience

Sitel Group®, a leading global provider of customer experience (CX) products and solutions, today announced the company was awarded in the Best CEOs for Diversity category by the 2021 Comparably Awards.

“At Sitel Group, we’re committed to providing an exceptional employee experience for all of our 100,000 associates around the globe,” said Laurent Uberti, President, CEO & Co-Founder, Sitel Group. “In 2020, we launched MyID, a community where we learn from one another’s experiences, enabling us to deliver unique experiences for our customers. We’re honored that our efforts have resonated so deeply with our employees and that we continue to provide them with a positive experience each day they come to work. We’re thrilled to be included on this list with such esteemed companies and like-minded leaders who are also focused on making their workplaces inclusive and welcoming.”

Comparably’s Best CEOs for Diversity 2021 list is derived from ratings solely provided by employees of color (non-Caucasian) who anonymously rated their CEOs on Comparably.com over a 12-month period (June 23, 2020 through June 23, 2021). The final data set was compiled from 10 million ratings across 60,000 U.S. companies, large and small.

“This past year shined a vital spotlight on racial inequities,” said Comparably CEO Jason Nazar. “Our annual Best CEOs for Diversity provides transparency on the chief executives employees of color deem as top-notch. This year’s list recognizes an incredible group of leaders, like Laurent Uberti from Sitel Group, who are committed to implementing DE+I in their organizations.”

Rankings were determined by the most positive sentiment ratings about the CEO’s effectiveness and management style. Additional weight was given to companies with more participation from their employee base, relative to their company size, for statistical significance. There were no fees or costs associated with participating, nor was nomination required. For Awards FAQs, please go to www.comparably.com/awards.

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