Customer Experience, Service & Success

Customer Experience Solution Inflow Communications Acquires PeakView

Inflow Communications Acquires PeakView, A Denver-based Cloud Contact Center Consulting Firm
customer service experience

Inflow Communications, an innovative provider of strategic advisory, consulting, and managed services for contact center and unified communications technologies, announced today that they have combined with PeakView. The partnership accelerates Inflow’s expansion of advisory and technical services for contact center and unified communications technologies.

Based in Denver, Colorado, PeakView is an experienced and proven industry-leading Cloud adoption consulting firm, with a core focus on Cloud Contact Center technology and solutions. Their focus is guiding Fortune 500 to mid-sized enterprises from legacy contact center technology to modern, future-proofed cloud contact center solutions through a consultative, technology-agnostic approach.

Inflow’s founder and CEO, Travis Dillard, said “PeakView and Inflow are well-aligned in market focus, company cultures, experience, and our approaches to working with customers and partners. PeakView’s contact center consulting depth and enterprise experience combined with Inflow’s sales, marketing, and services offerings will allow us to expand our reach to more organizations. Ultimately, we’re excited to bring our collective customers a wider breadth of contact center and unified communications offerings, and more resources to help organizations in their communications and customer interaction technology initiatives.”

Ken Smith, CEO and co-founder of PeakView stated, “Inflow’s culture, people, and services provided a natural fit for PeakView – their capabilities complement ours in a way that enhances and expands our capacity to serve our clients. The suite of offerings in the combined company is unparalleled in the cloud services industry. Our focus has always been one of providing the highest caliber of service and support to our clients, and this merger allows us to more comprehensively meet their evolving needs.”

Inflow is a portfolio company of Renovus Capital Partners, a Philadelphia area private equity firm specializing in the Knowledge and Talent industries. More information can be found at

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