Customer Experience, Service & Success

CyrusOne Promotes Andrea Munoz to Senior Management Team


CyrusOne, a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions, has promoted Andrea Munoz to Executive Vice President and Chief Customer Officer, a new role with the company. Andrea is responsible for an ecosystem of services aimed at delivering high-touch, optimal customer experiences. Andrea’s oversight includes data center operations, physical security, customer success, implementations, service delivery, and crisis management.

“At CyrusOne, our highly responsive team is committed to providing a trusted layer of service and counsel to our valued customers. Through our high-touch, relationship focus, we create unique partnerships with each client to improve their operations, economic performance, and sustainability goals that meet requirements today and scale for tomorrow. Delivering exceptional service is at the heart of everything we do, and I couldn’t be more excited to serve in this new role,” said Andrea Munoz, Executive Vice President and Chief Customer Officer.

Since joining CyrusOne in 2014, Andrea has successfully led customer-centric initiatives and service delivery teams that have fueled CyrusOne’s scalable growth and elevated its customer-centric operations and culture. Her accomplishments have earned her several promotions and increased responsibilities.

“Andrea is an instrumental addition to the CyrusOne senior management team, and her appointment to Chief Customer Officer reinforces CyrusOne’s commitment to our customers,” said Eric Schwartz, CEO at CyrusOne. “In addition to her championing the needs of our customers, she’s done a tremendous job shaping a positive corporate culture that upholds our company values and encourages collaboration and teamwork while celebrating our success. We look forward to seeing what’s next and welcome her to the leadership team.”

Prior to joining CyrusOne, Andrea spent 17 years in the telecommunications industry serving in multiple operational leadership roles.

To learn more about CyrusOne, visit

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