Customer Experience, Service & Success

Datamatics Appoints New Executive Vice President & Chief Human Resources Officer

Datamatics, a provider of customer experience solutions Appoints Dr. Rima Ghose Chowdhury as Executive Vice President & Chief Human Resources Officer
experience management

Datamatics Global Services Ltd. (DGSL), a provider of Intelligent Solutions for data-driven businesses to increase productivity and enhance customer experience, today announced that Dr. Rima Ghose Chowdhury has been appointed as Executive Vice President & Chief Human Resources Officer (CHRO). She will be reporting to Mr. Rahul Kanodia – Vice Chairman & CEO, Datamatics Martech News.

Dr. Rima will head the HR functions of Datamatics globally, which has more than 10,000 employees and operations in the US, India, Europe, and the Philippines. A seasoned HR leader and practitioner with over two decades of experience in Corporate and Academia, Dr. Rima has been instrumental in building Technology and Leadership capabilities in reputed global enterprises like IBM, Sony Pictures Networks India, Quinnox.  In her previous roles, she has championed change management in the Technology and Culture space to bring in the right blend of Hi-Tech and Hi-Touch culture Martech.

Dr. Rima is also passionate about developing leaders, and has been an International Mentor for Middlesex University London, and is also a trained Trainer by Sony Pictures Entertainment, UK, on ‘Energy Project.’ She has received multiple HR Excellence Awards, including ’50 Most Influential HR Tech Leaders 2015’, at World HRD Congress, ‘Young HR Professional of the Year’ at Asia Pacific HRM Congress 2009. Dr. Rima is an avid reader, writer, social worker and has authored multiple thought leadership articles.

She joins Datamatics from NL Dalmia Institute of Management Studies & Research, where she held the position of Professor and Head of Department – HR for the last two years. She also had the additional responsibility of leading and facilitating Management course delivery for the Indian Navy.

Mr. Rahul Kanodia, Vice Chairman & CEO, Datamatics, stated that “We are very happy to have Rima join the Datamatics family. Datamatics has embarked on an exciting journey of launching a series of products to capture the Digital wave. The market is ripe for rapidly scaling our operations, and, with her background, Rima will play a pivotal role in establishing a high performance and growth culture in the teams.”

Dr. Rima has a Bachelor’s degree in Pharmaceutical Technology from Jadavpur University, an MBA from the Indian Institute of Social Welfare and Business Management, and holds a Ph.D. in the Leadership domain from DY Patil University.

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