Customer Experience, Service & Success

Digital Experience Consultancy Bounteous Named as a Best Workplace

Excellence in culture and employee experience puts Bounteous in prestigious group
customer service experience

Bounteous, a leading insights-driven digital experience consultancy, announces its recognition as one of this year’s Best Workplaces™ in Canada. This is the third consecutive win for the Bounteous Toronto team in recent months, following 2021 recognition for best workplaces for women and best workplaces in the Greater Toronto area.

Bounteous boasts industry-leading retention rates, an award-winning culture, and well-championed employee resource groups (ERGs). The co-innovation consultancy is consistently sought by competitive digital talent, with over 100 new hires in Q1 2021.

“One of our key core values is ‘client-focused’—while our Clients are the backbone of our business, the reason we succeed is that we hire the best people, who stay with us for the long-haul,” said Keith Schwartz, CEO of Bounteous. “We are extremely proud of our more than 90 percent retention rate and our team members who build long-lasting relationships. This guarantees dependable, high-quality outcomes for our clients year after year. When they succeed, we succeed.​​”

The 2021 Best Workplaces™ in Canada list is compiled by the Great Place to Work® Institute. The competition process to be ranked on this list is employee-driven, based on two criteria: two-thirds of the total score comes from confidential employee survey results and the remaining one-third from an in-depth review of the organization’s culture. This offers a rigorous representation of the organization from an employee perspective, and an overall portrait of the workplace culture. Together, they provide crucial data relative to five trust-building dimensions: credibility, respect, fairness, pride, and camaraderie.

This year’s list captured the experience and sentiment of 82,000 employees, rolling out to impact over 300,000 Canadian employees. For more information, please visit

Great Place to Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue and increased innovation. Bounteous in November 2020 became a Great Place to Work-CertifiedTM company across North America. Ninety-five percent of employees at Bounteous say it is a great place to work compared to 59 percent of employees at a typical company.

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