Customer Experience, Service & Success

Global CX Provider TTEC Ranked Among the Best Employers

Ranking based on sentiment ratings provided anonymously by current employees in operations departments
customer experience services

TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, announced today that Comparably, the leading workplace culture and compensation monitoring site, has ranked it #11 on its list of  2021 Best Operations Teams.

The award measures sentiment ratings provided by employees in TTEC’s operations departments who anonymously rated TTEC over the past year. Ratings were measured in nearly 20 different workplace categories including compensation, leadership, co-workers, work-life balance, professional development opportunities, and perks and benefits. Further, all ratings were given amid the COVID-19 pandemic. TTEC prioritized its employees shift to work-from-home during the coronavirus, and we look forward to plans for some employees to return to on-site in the coming months.

“We are thrilled to be named to the 2021 Best Operations Department list by Comparably,” said Sean Erickson, global head of TTEC Engage.  “As the sentiment ratings were gathered during the pandemic, we are especially proud to be recognized for our commitment to our thousands of employees working at home and under these uncertain times. Through 2021 we will continue to support our clients with top-performing service and recruit new employees to excel in their career while also offering a healthy work-life balance.”

Further, this recognition adds to TTEC’s list of awards for employee and customer service including named #7 on Virtual Vocations’ Top 25 Employer Partners for Remote Work in 2021, named by Forbes Magazine as one of America’s Best Large Employers of 2021, and named second on FlexJobs’ Top 100 Company to Watch for Remote Jobs in 2021.

“Employers who create operations departments that inspire, encourage and support all employee voices and contributions advance business growth, revenue, creativity and innovation,” said Comparably CEO Jason Nazar. “Our annual Best Operations Departments list highlights organizations that are committed to employees.”

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