Customer Experience, Service & Success

Groove Wins Four 2022 TrustRadius Top Rated Awards

Sales productivity platform is top rated in Sales Engagement, Sales Acceleration, Sales Email Tracking, and Email Management
customer service experience

Groove, a leading sales productivity platform for enterprises using Salesforce®, today announced that it has won four TrustRadius 2022 Top Rated Awards in the Sales Engagement, Sales Acceleration, Sales Email Tracking, and Email Management sales tech categories.

In addition to being Top Rated in the sales engagement category, Groove is also the most trusted provider in the Sales Engagement Platforms TrustMap. Groove’s top spot in the Sales Email Tracking category is due to its Salesforce-native architecture, which offers the most advanced activity capture in the industry.

Only the top providers in each software category are eligible to win a TrustRadius Top Rated Award. Groove earned its position as a 2022 Top Rated sales productivity platform across four categories based on the quality of its customer ratings from verified users.

Since 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer. A detailed breakdown of the methodology and scoring that TrustRadius uses to determine Top Rated winners can be found on the TrustRadius website.

TrustRadius Verified Reviews

Recent Groove reviews on TrustRadius include:

  • “Groove helps us stay consistent with follow-ups and stay on top of prospects and clients. Groove also helps bring in more business, because we are being more consistent.”
    – Jillian W., Associate District Manager, ADP
  • “[Groove] makes it much easier to scale my activities by week, put them in the CRM, make the sales process quicker, and have insights into my activities and what I can improve.”
    – Gabriella M., Sales Account Executive, Uber
  • “I save a minimum of 10-20 hours per week using Groove.”
    – Leann M., Senior Customer Success Consultant, Turnitin

Visit Groove’s TrustRadius profile for a complete listing of all verified reviews.

Additional TrustRadius Awards

Groove has now won six TrustRadius Awards in 2022 as a result of its customer ratings and reviews. Earlier this year, Groove also won the following TrustRadius Best of Awards:

  • Sales Engagement – Best Relationship 2022
  • Sales Engagement – Best Feature Set 2022

Groove also holds the most recent TrustRadius Best of Awards in the following additional categories:

  • Sales Engagement – Best Customer Support 2021
  • Sales Engagement – Best Usability 2021

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