Hiya, the global leader in voice intelligence, is thrilled to announce its outstanding recognition in the Fall 2024 G2 Reports. Hiya received 14 G2 badges and has been recognized for exceptional performance across two key categories—VoIP and Contact Center Quality Assurance. Featuring in 36 G2 reports, Hiya secured high-performer badges in both global and regional reports for the Americas, EMEA, Europe, and the United Kingdom.
This recognition spans Enterprise, Mid-Market, and Small Business solutions, highlighting Hiya’s ability to deliver high-impact solutions that help businesses of all sizes around the globe create exceptional customer experiences and build trust through the voice channel.
Hiya’s president, Kush Parikh, stated: “We are incredibly honored to receive 14 G2 badges across regions and market segments. This recognition underscores our commitment to empowering businesses with a branded caller ID solution that enhances trust, boosts engagement, and drives better customer experiences, no matter the size of the business or where they are in the world. We are proud that our value to the global market has been acknowledged by G2 and are motivated to continue innovating for our customers. We’re grateful to our customers and partners for their support and are excited for the opportunities ahead.”
Hiya’s Key G2 Fall 2024 Achievements:
- 14 Total G2 Badges across VoIP and Contact Center Quality Assurance categories.
- Global and Regional Recognition for the Americas, EMEA, Europe, and the United Kingdom.
- Featured in 36 G2 Reports, highlighting excellence across Enterprise, Mid-Market, and Small Business segments.
- Users Most Likely to Recommend Badge in the Relationship Index for Mid-Market Contact Center Quality Assurance for the second consecutive quarter.
- Fastest Implementation Badge for Mid-Market Solutions in the Contact Center Quality Assurance category.
- Best Support Badge for Small Business VoIP solutions, awarded for the second consecutive quarter.
G2 Badges: Recognizing the Best in Tech Solutions
G2’s quarterly reports rank top-performing software companies based on verified user reviews. The badges awarded reflect excellence in product quality, customer satisfaction, ease of use, and implementation. Hiya’s consistent placement across the G2 grids in multiple regions highlights its capability to drive business success on a global scale for businesses of all sizes.
“Congratulations to Hiya for being recognized in our G2 Reports for Fall 2024,” said Sara Rossio, Chief Product Officer at G2. “This recognition isn’t subjective, as our ranking and scoring methodology is powered by the feedback of real customers. As software buyers turn to their peers to inform buying decisions, there’s not a voice more trusted and authentic than that of an actual customer.”
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