Events, Meetings & Webinars

ibex sponsors the Execs In The Know Customer Response Summit in Nashville

Award-Winning CX Innovator to Host Networking Evening Event

ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its sponsorship of the Customer Response Summit (CRS) – Nashville, an Execs In The Know (EITK) event, at the Grand Hyatt Nashville, September 20-22. ibex will also host the networking evening event for CX leaders and industry influencers on Thursday, September 21.

“We are proud to sponsor the EITK Customer Response Summit in Nashville this week and look forward to connecting with industry thought leaders to share best practices for optimizing their CX,” said Julie Casteel, Chief Strategic Accounts Officer and CMO at ibex. “In today’s increasingly challenging economic environment, it is more urgent than ever for companies to enhance their CX to drive revenue and control costs. By leveraging our award-winning AI-powered Wave X technology platform to deliver customized insights, analytics and results, ibex delivers amazing customer experiences for some of the world’s top companies.”

Execs In The Know is a global community of the brightest minds in CX. The CRS is more than just a conference, it’s an experience where CX leaders learn, share, network, and engage through Keynotes, Workshops, Panels, Case Studies, Moments of Brilliance, Customer Shop Talks, the Innovations Lab, and engagement activities.

A team of ibex CX experts will be on site to share its latest solutions to improve customer interactions, contact center performance, and client outcomes, all while reducing operating costs.

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