Innovaccer, a leading healthcare AI company, announced that its CRM platform has been recognized as a Category Leader in the 2025 Best in KLAS: Software & Services report for the second consecutive year. The KLAS Report is known to recognize software that substantially impact patient-centered care. Innovaccer retained its top spot, driven by its customers’ success in enhancing patient engagement and care coordination through its CRM platform.
Based on feedback from healthcare executives and customer evaluations, KLAS scored Innovaccer’s CRM solution a 94.5 out of 100; exceeding its previous year’s score of 93.6 in the same category.
“This recognition is a meaningful reminder of the real-world impact our CRM solutions create,” said Abhinav Shashank, Co-founder and CEO of Innovaccer. “We have seen our customers achieve improved patient engagement and streamlined care coordination, and we remain committed to enhancing their success. With our Healthcare Experience Platform and strong momentum in risk adjustment and analytics, we aim to continue empowering our customers to excel across categories.”
Further solidifying its position as a leader in healthcare technology, Innovaccer has also been newly added as a vendor in the Risk Adjustment category with a score of 95.9, and secured the second position in the Data & Analytics Platforms (DAP) category with a score of 88.5. The scores across multiple categories highlights Innovaccer’s comprehensive approach to healthcare innovation and its ability to deliver value across the healthcare ecosystem.
The 2025 Best in KLAS Awards, Software and Professional Services Report is available to KLAS subscribers. Healthcare organizations can get a demo of Innovaccer’s CRM and learn more about the scores in the 2025 Best in KLAS Awards – Software and Services Report here.
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