Jenzabar Wins 2021 EdTech Breakthrough Awards for Jenzabar Chatbot


Jenzabar, a leading technology innovator in higher education serving the new student, today announced that EdTech Breakthrough, a leading market intelligence organization that recognizes the top companies and solutions in the global educational technology market, has selected Jenzabar Chatbot as the winner of its “Best Use of Artificial Intelligence in Education” award in the third annual EdTech Breakthrough Awards program.

Jenzabar Chatbot uses artificial intelligence and automation to empower students to get answers to pressing questions on demand. It automates and scales student support, freeing up valuable time for faculty and staff to support students with more pressing needs.

“We are thrilled to receive this award for Jenzabar Chatbot, a product that has enabled many institutions to engage with students and provide an always-on resource for information during a tumultuous time for higher education,” said Ling Chai Maginn, President, CEO, and Founder of Jenzabar. “As schools invest in digital transformation to boost engagement, enrollment, and retention, they will increasingly rely on AI-powered communication channels like chatbots. We are proud to be recognized as an innovator in this important sector.”

Jenzabar Chatbot provides real-time answers to frequently asked questions, which frees staff to deliver personalized support for students with more complex needs. When relying solely on human interaction, institutions can only serve a finite number of people at one time, especially during high-activity periods. Integrating easily with schools’ SIS, Jenzabar Chatbot improves student communications and provides more streamlined campus experiences.

To learn more about Jenzabar Chatbot or to contact us for a demo, click here.

The mission of the EdTech Breakthrough Awards is to honor excellence and recognize the innovation, hard work, and success in a range of educational technology categories, including Student Engagement, School Administration, Adaptive Learning, STEM Education, e-Learning, Career Preparation, and many more. This year’s program attracted more than 2,000 nominations from over 17 different countries throughout the world.

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