Customer Experience, Service & Success

League Hits 40M Users, 160% Growth, Secures $100M Financing with RBCx

The credit facility will fuel further AI product development, sales capacity, and M&A
League

League, the leading healthcare consumer experience (CX) platform, announced significant milestones in its growth trajectory, including reaching 40 million users under contract. This achievement, representing a 160% increase year-over-year, has been driven by  increasing demand for League’s data and AI innovation offerings.

League also announced a $100 million USD credit facility with RBCx, the technology and innovation arm of RBC. This financing deal will support League’s continued investments in platform development, sales capacity, and potential mergers and acquisitions.

Founded in 2014, the League platform is trusted by some of healthcare’s most iconic brands including Highmark Health, Manulife, and Medibank. With $235 million in venture capital funding to date, League is widely recognized for delivering the highest level of personalization, using data and AI to drive health engagement.

“This capital will be important in capturing the significant opportunities that come with scaling a healthcare platform of our magnitude,” said Michael Serbinis, founder and CEO of League. “RBCx plays a vital role in fostering innovation in the technology sector, and we’re proud to have their support as we scale our business toward 100 million people by 2030.”

“RBCx is excited to further our collaboration with League. With the significant financing deal announced today, we look forward to helping power League’s next phase of growth,” added Tony Barkett, Head of Banking, RBCx. “We are proud to support technology companies at all growth stages, including League as they continue on their scaling journey.”

This latest announcement follows a period of significant momentum for League. In the past year, the company has:

  • Signed major platform customers, reaching 40 million contracted users, growing by 160% year-over-year
  • Expanded internationally, having secured a major partnership with Medibank, Australia’s largest private health insurer
  • Announced a series of AI powered health experience solutions
  • Been recognized by leading analyst firms such as Gartner, Forrester and Everest Group
  • Launched many new customers, adding millions of activated users, growing by 200% year-over-year

These achievements underscore League’s category leadership and commitment to on-going, rapid innovation.

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