Customer Experience, Service & Success

LoyaltyLoop and CoreBridge Announce New Integration

LoyaltyLoop

LoyaltyLoop, a leading provider of customer experience (CX) services to businesses and brands, is pleased to announce the release of their latest CoreBridge Integration, bringing a new simplicity and power to printers.

Owners, operators, and managers of print businesses understand the importance of creating great customer experiences, but most fail to employ a consistent process that engages customers with the specific intent of learning from those experiences, so improvements can be made. Sadly, too many printers still leave this critical business process to gut feel and hunches.

In addition, many businesses fail to implement processes that help them build and maintain a vibrant online reputation, a critical ingredient in the marketing mix of all businesses today. By leveraging this new integration, printers running CoreBridge will have a seamless way to engage customers for feedback and reviews consistently. And, when businesses deliver great customer experiences, they drive great online reviews. LoyaltyLoop and CoreBridge help printers build this powerful feedback loop easily and affordably.

The new integration is available in the CoreBridge Marketplace making it quick and simple for customers to connect LoyaltyLoop to CoreBridge. Once integrated, customer contact details from recent transactions flow automatically to LoyaltyLoop, automating the feedback and review process. LoyaltyLoop is configured to the specific needs of each printer, tracks key CX metrics, automatically encourages online reviews, boosts online visibility and social proof, and identifies new sales opportunities.

“We are so proud to be a long-standing partner of CoreBridge and printers everywhere,” said John DiPippo, Owner and CEO of LoyaltyLoop. “The power of customer feedback and reviews for printers cannot be understated – it can be transformational.  The new CoreBridge integration makes it so simple for printers to leverage this power, and we are excited to help as many printers grow stronger as a result.”

“LoyaltyLoop and CoreBridge work together seamlessly, empowering printers to deliver exceptional service and foster lasting customer relationships,” stated Shaun Corbridge, CEO and Founder of CoreBridge.

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