This week, Inc. magazine revealed that Digital Market Media (DMM) ranks 1,083 nationally, and 182 in California on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. Intuit, Zappos, Under Armour, Microsoft, Patagonia, and many other well-known names gained their first national exposure as honorees on the Inc. 5000.
“Our incredible team and dynamic leaders deserve full credit for our rapid growth,” says Digital Market Media CEO Tom Carolan “DMM has broken the call center mold by creating a positive, caring and completely remote workplace, where team members are inspired to reach the next level. We like to say that we save good people from crappy jobs,” he adds.
While many companies are struggling to find talent, DMM has thrived in the post-pandemic world, hiring great people through employee referrals. “We are committed to cultivating a strong culture and maintaining a completely remote workforce, and that has made all the difference,” Carolan says.
He is particularly proud of his company’s progress in the area of Diversity, Equity and Inclusion. “As a remote employer, we aren’t limited to a single geographic area for recruiting, and we empower team members to be themselves and embrace their individuality,” he explains.
Part of DMM’s culture involves giving back. Its Caring Committee has raised money to help organizations such as the Brain and Behavior Research Fund and the Women’s Resource Center. In addition, employees are empowered to help customers in whatever ways they can. Carolan believes that DMM’s culture of caring has been its growth engine. Since the company’s inception, DMM has experienced 1,000% year-over-year revenue growth, 110% year-over-year increase in campaign conversion rates and a 493% increase in employees.