Martech Interview with Zach Labenberg, VP of Growth at DMi Partners

Can you share your career journey and what led you to your role as VP of Growth at DMi Partners?
I started at DMi in 2011 in business development right out of college, spending several years working in that role and helping with the agency’s growth. I then moved into account management positions and began contributing to product strategy work for the company. As my understanding of the business deepened, I was able to take on more strategic responsibilities that aligned with DMi’s core purpose of creating opportunities for growth. In 2023, I was promoted to Vice President of Growth, where I now focus on developing comprehensive sales and marketing strategies to drive the agency’s expansion.

DMi Partners recently won several awards. What do these recognitions mean for the company, and how do they reflect your team’s approach to workplace culture and innovation?
DMi has been recognized with awards for both marketing campaign execution and workplace culture, including honors from AdAge, Inc., Gallup, and the Philadelphia Inquirer. These awards reflect our core purpose of creating opportunities for growth across multiple dimensions – for our clients’ businesses, their campaigns, our employees, our business and our communities. The diversity of our awards underscores our belief that true growth happens when you invest in your people, your processes, and your partnerships.

The affiliate marketing landscape is evolving rapidly. What are some of the biggest trends you’re seeing right now that marketers should pay attention to?
Brands need to focus on meeting customers where they want to be, critically examining the avenues through which customers want to hear about and purchase products. We’re seeing significant success across multiple channels like Amazon, direct-to-consumer platforms, TikTok Shop, and traditional retail media, with the most successful brands understanding exactly which customers are buying in each space. The key is building marketing campaigns that align with customer preferences, making it as easy as possible for each customer to purchase through their preferred channel.

With data privacy regulations tightening, how should brands be adapting their affiliate and digital marketing strategies to stay compliant while driving growth?
Brands must first prioritize understanding and adhering to those regional privacy policies, like those around opt-in regulations and first-party data management. Beyond regulations and compliance, marketers need to build campaigns that message consumers when and where they want to be messaged, focusing on delivering the right message to the right person at the right time. With the constant change of regulations, brands must continuously evaluate and adapt to new requirements, ensuring they meet the highest standards in every aspect of their business. The most effective approach combines strict adherence with a customer-centric marketing strategy that respects individual preferences and minimizes over-messaging.

Many brands struggle with balancing performance and brand integrity in affiliate marketing. What’s your approach to ensuring high-quality partnerships?
Affiliate marketing is fundamentally a relationship-driven channel, which means success hinges on establishing deep, meaningful connections with partners. We always emphasize the importance of investing heavily in understanding each partner’s business, audience, content, and unique value proposition. By taking the time to truly know our partners, we can align brand messaging and promotional strategies that feel authentic and resonate with their specific audience.

Personalization continues to be a major focus in digital marketing. How can brands leverage affiliate marketing to create more personalized experiences for their audiences?
By treating each partner’s audience as a distinct segment with its own preferences and behaviors, brands can develop more targeted and effective marketing strategies by approaching each affiliate partner as an individual channel, creating personalized experiences and unique brand positioning that resonate specifically with that partner’s audience—anchored in a deep understanding of their content, demographics, and engagement style.

“Whether it’s for our clients’ campaigns, our partnerships, or our own business, the key to meaningful growth has always started with prioritizing the relationships that drive success.”

What are some of the most common mistakes brands make in affiliate marketing, and how can they avoid them?
One of the biggest mistakes brands make is focusing solely on last-click attribution, rather than understanding the full buyer journey and recognizing all affiliates who influenced a customer’s purchase decision. By critically analyzing the entire path to purchase and strengthening relationships with partners who contribute meaningfully at different stages of the customer journey, brands can make affiliate marketing a more incremental and strategic channel.

As a growth leader, what strategies have you found most effective in scaling digital marketing efforts while maintaining efficiency?
For our own growth as an agency, the most effective strategy for scaling marketing efforts is investing heavily in relationships with co-marketing and co-selling partners, existing clients, and MarTech providers. By focusing on building strong personal connections, we can drive growth through direct referrals and gain valuable market intelligence about emerging trends and opportunities. This approach allows us to be nimble, efficient, and strategic in our marketing and growth efforts, ensuring we’re always positioned to capitalize on new opportunities.

What advice would you give to marketers looking to build sustainable, long-term growth in today’s competitive digital landscape?
Invest heavily in building and leverage your first-party database, as it’s the one marketing asset where you have complete control over your messaging and customer relationships. Most brands significantly underutilize their ability to create powerful marketing automation campaigns that can drive incremental revenue through highly personalized messaging. By developing sophisticated, iterative marketing strategies that become more targeted and personalized with each customer interaction, you can create a sustainable growth engine that adapts to changing market conditions.

Looking ahead, what do you see as the biggest opportunities and challenges in affiliate and digital marketing landscape over the next few years?
The digital marketing landscape can quickly become unpredictable. Consider a channel like TikTok; we saw the sudden rise, pause, and return of TikTok and the resulting effects on the marketing ecosystem. The dynamic nature of the industry creates both significant opportunities and challenges, requiring brands to be incredibly nimble and prepared to quickly reallocate resources and adapt strategies at a moment’s notice. They need to be flexible at all times, continuously monitoring emerging platforms, just in case they need to be ready to pivot any investments swiftly and strategically.

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Zach Labenberg, VP of Growth at DMi Partners

Zach Labenberg is the VP of Growth at DMi Partners, a Philadelphia-based digital marketing agency founded in 2003 that specializes in search, social, affiliate and email marketing solutions for consumer brands.. Zach joined DMi in 2011 and focuses on growth strategies for both new business and existing clients. LinkedIn
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