Martech News
Advocacy, Loyalty & Referrals
CogoBuzz Revenue-Generating Hotspot Expands to Franchise Marketplace
CogoBuzz™, a software platform powered by NConnections, announced today the expansion of its revenue-generating hotspot solution to franchisors and franchisees. Franchises …Customer Experience, Service & Success
Totango to Spark Customer Success Innovation at CS Summit Event
Totango, the industry’s only Composable Customer Success (CS) platform that helps companies drive immediate value, recalibrate as needed, and fuel …Retail, Proximity & IoT Marketing
Sabre takes hotels into future of retailing with SynXis Retail Studio
New technology helps hoteliers retail goods, services, experiences and policies – enhancing the guest experience and diversifying revenue streams Pilot …Customer Experience, Service & Success
Oracle announces Oracle Utilities Agent Service
Oracle Utilities Edge — Oracle today announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams. Agent …Customer Experience, Service & Success
AskNicely Launches Benchmark Program
AskNicely, a leader in customer experience software for service businesses, today announced the launch of a free CX benchmark program …Customer Experience, Service & Success
Zapier Welcomes New CRO & Chief Financial Officer
Zapier, the leader in no-code automation, welcomes Giancarlo ‘GC’ Lionetti as its first Chief Revenue Officer to lead Zapier’s go-to-market functions, including …Conversational AI
[24]7.ai Wins CCW Excellence Award for BPO of the Year
[24]7.ai, Inc., a recognized leader in Omnichannel conversational AI and contact center services; announced today that it has received the …Predictive Analytics
Predictive Analytics Market Size to grow by USD 17.00 bn
The Predictive Analytics Market size is expected to grow by USD 17.00 billion from 2021 to 2026. The growth momentum of the market will …Customer Engagement