Toshiba America Business Solutions wins The Cannata Report’s 2021 Best-in-Class Frank Award for delivering industry-leading support while establishing itself as the “easiest manufacturer to work with.”
This is the 20th Frank Award Toshiba has won including eight Best-in-Class honors. This amount doubles the total of any other manufacturer within that category. Toshiba’s award total also encompasses seven Best Male Executives of the year. Last year Toshiba received top accolades for Best Technical Service.
“Toshiba is renowned for providing dealers with superior support and facilitating exceptional communication between its corporate headquarters and the independent dealer channel,” says CJ Cannata, president and CEO, The Cannata Report. “I believe it is for these reasons dealers recognized Toshiba with the ‘Best-in-Class’ Frank Award in a year that was the most challenging in the history of the imaging industry.”
The Cannata Report, a leading intelligence resource for the imaging, business technology and managed print services industry, facilitates and presents the Frank Awards.
Votes and data analyzed from The Cannata Report’s Annual Dealer Survey determine award nominees and winners. A record 385 resellers representing multifunction printer (MFP) vendors across the United States selected this year’s award recipients.
Product Innovation & Service Team Drive Stellar Support
Toshiba’s highly responsive and credentialed service and support team delivering a consistently high customer experience to clients across the United States and Latin America is a primary reason for the company’s 2021 Best-in-Class Award. Toshiba complements its dependable and expert service team with cloud-enabled technology addressing clients’ 24/7 technical needs.
Toshiba’s Elevate Sky™ platform is one of the specific technology elements driving the company’s exceptional reseller and client support. Merging cloud systems, software and services, Elevate Sky enhances productivity and security while reducing costs. The platform further allows seamless connectivity from on-premises hardware to the cloud for easy and secure interactions between physical documents and digital workflows.
“Team Toshiba sincerely thanks the resellers who took the time to vote in TCR’s annual dealer survey while acknowledging our commitment to supporting them,” says Toshiba America Business Solutions President and Chief Executive Officer Larry White. “I additionally thank and congratulate our service and sales teams for their extraordinary client support.”
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