Plaud, the world’s leading AI note-taking brand, today announced a strategic integration partnership with Donna, the proactive AI sales assistant. The partnership delivers a new era of real-world conversation intelligence and omnichannel CRM connectivity for sales professionals—just in time for Dreamforce, the largest gathering of sales leaders worldwide.
By integrating Plaud’s sensor-enabled conversational intelligence platform with Donna’s proactive AI assistant, field sales teams can capture conversations anywhere, extract actionable insights, and take next steps directly in their CRM. The result: less time on admin, more time closing deals.
“At a basic human level, people want AI to help them where they work, think, and collaborate. With Plaud and Donna working together, every sales professional gets an AI teammate that helps them act faster and smarter,” said Nathan Xu, Founder and CEO of Plaud.
Why this matters for sales
- More selling, less admin: Auto-update Salesforce and other CRMs, draft follow-up emails, and trigger workflows instantly.
- Proactive deal coaching: Donna nudges reps with context-aware insights before, during, and after meetings.
- Smarter conversations: Capture nuance with Plaud’s advanced conversation processing, transcription, and sales-framework summaries — anytime, anywhere.
Anticipated results from adoption are:
- 2-3x lift in enterprise sales conversion rates
- 80-90% reduction in sales admin time
- Significantly better CRM data quality
“Donna is built for sales on the move. Partnering with Plaud brings hyper-personalized help to every interaction, from the field to the boardroom. Imagine you have your own personal assistant that knows what your day looks like, has access to your email and CRM. She will now also be present in any business meeting you have, and remember every piece of crucial context of that meeting,” said Nicolas Christiaen, Co-Founder & Co-CEO of Donna.
What’s next
Plaud and Donna will showcase their joint solution at Dreamforce at Booth 322, where attendees can experience how the partnership transforms deal cycles. Both teams will continue to innovate independently while deepening integrations to serve sales teams globally.
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