Promero today announced the launch of its first SMS Marketing Services. SMS Marketing Services is a unique and fully integrated cloud-based outbound SMS and voice messaging platform that incorporates artificial intelligent Google Assistant BOT, advanced call routing to live agents and full-service digital marketing services. Martech
SMS Marketing Services provides everything you need to solve four common business problems:
- First, the ability to collect customer contact information and then to instantly text, email or send voice messages to a large distribution list.
- Second, the ability for a customer to receive instant responses to questions by speaking with an artificial intelligent BOT.
- Third, if the customer wishes to speak to a live agent for any reason, the platform delivers a written transcript of the text or voice communication to an available agent in real-time. This feature eliminates irritating delays with ‘callbacks’ from an agent. The system also records the entire customer journey from text-to-Bot-to-agent so the data can be used for analytics, evaluation, and training.
- Fourth, Promero is offering its ‘Done-For-You Marketing Service’. The marketing service is an end-to-end full-service digital marketing and advertising service that eliminates the time-consuming task of managing a marketing campaign.
Businesses may select any or all services depending on their individual needs.
Research shows that consumers are text obsessed. Text messages are 134% more likely to be read than emails. Consumers check mobile phones a minimum of 5 times per hour and typically respond to texts within 3 minutes of receiving a text. Text messaging is not just for millennials. It dominates all age groups. Even over 60-year seniors check their phones at least 3 times per hour.
SMS Marketing Services combines digital marketing capabilities with mass text messaging, smart targeting based on subscribers data, interests, region or behavior, 2-way/1-to-1 texting, artificial intelligent ChatBot, live agent transfer, auto marketing campaigns, coupon distribution, contact collection templates, drip campaigns, survey voting, appointment reminders, online sign-up pages, mobile keywords, short codes, SMS, MMS, QR codes, data capture, API integrations to CRM applications and more.
Gregg Troyanowski president at Promero said that “We are extremely pleased to offer SMS Marketing Services. It is a truly unique, one-of-a-kind marketing and communications platform. Businesses of all sizes can improve customer acquisition processes through all channels and improve communications with their customers.”