SANDSIV, a renowned global vendor in AI-driven technology for Voice of the Customer (VOC) and Customer Experience Management (CXM) enterprise solutions, proudly announces the establishment of a distinguished Advisory Board (AB). This marks a significant stride in defining the company’s strategic direction and advancing its reach into both established and emerging markets, reaffirming SANDSIV’s global standing in CX innovation.
The newly appointed AB unites two figures in the CX landscape:
- Jim Davies: Former Gartner VP Analyst with 22 years of expertise in VOC
- Jorge Martínez-Arroyo: Founder and former President of Spain’s Asociación DEC, CX expert, and professor with 20+ years’ experience
Their expertise and independence as industry thought leaders, coupled with their profound understanding of Customer Experience research, business acumen, and cutting-edge technology, will significantly bolster SANDSIV’s future developments, fostering growth and paving the way for market success over the coming years.
Frank Warnsing, Co-founder of SANDSIV and Head of Alliances, remarks: “In our relentless pursuit of innovation within the Customer Experience domain, SANDSIV achieves another significant milestone by forming our Advisory Board. This underscores our unwavering commitment to elevating brand recognition, increasing visibility, and advancing our expansion strategy. Davies and Martínez-Arroyo, both luminaries in their own right, enhance our leadership in the dynamic CX industry and underscore our dedication to pioneering transformative Customer Experience solutions while harnessing the cutting-edge capabilities of sandsiv+ software for a path of ongoing excellence.”
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