Customer Experience, Service & Success
Customer Experience, Service & Success
AUSIEX Utilizes NICE CXone to Support CX and Innovation Excellence
NICE (Nasdaq: NICE) today announced that AUSIEX has implemented the NICE CXone cloud-native contact center platform to enhance its operational capabilities and customer engagement … 0
Customer Experience, Service & Success
8×8 CX Transformation Drives Continued Customer Adoption and Momentum
8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today … 0
Customer Experience, Service & Success
Simply Contact Leverages AI in Customer Support to Transform CX
Advances in AI customer service are transforming the way businesses deliver support, creating smoother and more personalized customer experiences. Simply … 0
Customer Experience, Service & Success
Nylas Ranks on the 2024 Deloitte Technology Fast 500™ for the Third Year
Nylas, the advanced communications platform providing developers universal access to email, calendar, and contacts providers through a single API integration, today announced its third … 0
Customer Experience, Service & Success
71% Consumers Say Calling Customer Service Is Stressful Than the Problem
Zingly.ai, the GenAI and digital-first CX Center provider, released survey results indicating a critical gap in current customer experience offerings, … 0Recommended Posts
