Social & Relationships

Next Generation of Infor CloudSuite CRM Now Available
CRM

Next Generation of Infor CloudSuite CRM Now Available

Infor, a leading provider of industry-specific cloud applications, today announced the availability of Infor CloudSuite™ CRM, a cloud-based application that includes sales, … 0
Customer Experience, Service & Success
Customer Experience, Service & Success

Think Boldly: MarshBerry Launches Transformational Connect Platform

MarshBerry announced today at its annual Spring Connect Summit in Atlanta, GA, that it has officially launched the MarshBerry Connect Platform. … 0
best customer service experience
Customer Experience, Service & Success

Jumpshot launches enhancements to its insights platform

Jumpshot, the only company that unlocks walled garden data, today announced the release of two new analytics modules within its … 0
customer service experience
Customer Experience, Service & Success

CleverTap announces $26 million funding

Customer lifecycle management platform, CleverTap, today announced a $26 million Series B funding round, led by Sequoia India with participation from new … 0
best customer service experience
CRM

LexisNexis Launches InterAction® for Office 365®

LexisNexis® InterAction®, a leading client relationship management (CRM) solution purpose-built for legal and professional services, today launched InterAction® for Office 365®, … 0
worst customer service experience
Customer Experience, Service & Success

Confirmit Honoured with Tech Culture Award

Confirmit announced today that TMCnet has recognised the company in the third annual Tech Culture Awards. The Tech Culture Awards … 0
customer relationship management process
CRM

IdeaCarrot Launches the Next Generation in Customer Experience Management (CXM)

In a market swamped with limitless choice, it’s no longer enough for a company to rely on USPs or brand … 0
customer experience services
Customer Experience, Service & Success

Ansira acquires eCRM Powerhouse Brightwave

Ansira Partners Inc. (“Ansira”), a leading marketing technology and services firm helping brands orchestrate customer experiences in the brand-to-local ecosystem, … 0
salesforce sales cloud
CRM

Marketing Technology Firm Concep Sets Out New Vision Following Management Buy-Out

Marketing technology firm Concep has just completed a successful MBO. The senior team, led by investors Beaumont Capital, has bought … 0