Social & Relationships

customer service experience
Customer Experience, Service & Success

CMO’s Role caters as Customer Experience Champion

Positive Level of Confidence in Marketing’s Ability to Lead Recovery; Revenue + Sales Growth Top Measure of Performance; Functional Modernization … 0
customer service experience
Customer Experience, Service & Success

LexisNexis® & Forrester published research on IDV impacting CX

LexisNexis® Risk Solutions and Forrester Consulting published research examining the current state and challenges of identity verification (IDV) and authentication solutions … 0
customer service experience
Customer Experience, Service & Success

Valtech Launches Future Studio To Bolster Customer Experience

Valtech, a company relentlessly focused on transforming the customer experience, has been the secret weapon to brands like Audi, Dolby, … 0
influencer marketing
Influencers

QYOU Completes Acquiring Influencer Marketing Company, Chtrbox

QYOU Media Inc. (TSXV: QYOU; OTCQB: QYOUF) is pleased to announce that it has completed its closing to acquire 97% of … 0
customer service experience
Customer Experience, Service & Success

Yext Adds New Zendesk Integrations to elevate Customer Experience

The companies’ latest integration enables mutual clients to implement Yext’s modern AI search platform on Zendesk help centers, agent consoles, … 0
customer service experience
Customer Experience, Service & Success

Bollé Brands Selects Alida to Drive Customer Experience

Alida (formerly Vision Critical), creator of the world’s first CXM & Insights Platform, today announced Bollé Brands, a leading eyewear … 0
influencer marketing
Influencers

Vungle to Acquire Influencer Marketing Platform JetFuel

Combination positions Vungle’s unique mobile performance marketing platform for the next generation of user acquisition by reaching audiences in the … 0
customer service experience
Customer Experience, Service & Success

ClearSale & Gorgias Offer Paths to Great Customer Experiences

Global fraud protection leader, ClearSale, announced today a new webinar in partnership with innovative helpdesk technology provider, Gorgias. The free webinar, 5 Steps … 0
customer service experience
Customer Experience, Service & Success

Customer Experience Solution, Genesys Commits to Sustainable Future

Inaugural Sustainability Report Outlines Company’s Path to Achieving Carbon Neutrality, Improving Employee Representation and Positively Impacting One Million Lives Genesys®, … 0