Startek (NYSE: SRT), a global provider of customer experience management solutions, has been awarded a Silver Stevie® Award in the “Excellence in Innovation in Technology Industries” category in the Eighth Annual Asia-Pacific Awards. This recognition is being presented to Startek for the successful implementation of a highly secure, digitally compliant, agile, and flexible campus on a cloud model – Startek Cloud.
The Asia-Pacific Stevie Awards are the only business awards program to recognize innovation in the workplace in all 29 nations of the Asia-Pacific region. The Stevie Awards are widely considered the world’s premier business awards, conferring recognition for achievement in International Business Awards® for 19 years.
“As part of our global strategy, accelerated by digital shifts, our focus remains on delivering CX solutions that can drive agility with built-in adaptability,” said Aparup Sengupta, Executive Chairman and Global CEO, Startek. “By moving to a flexible campus on a cloud framework, we are now digitizing our workforces with advanced AI and intelligent automation capabilities. Startek Cloud is now virtually empowering CX specialists to deliver seamless customer engagement, drive contextual conversations, enable faster outcomes, and engage customers across multiple channels while reducing the cost of customer experience.”
Startek has adopted a digital and high-tech enabled platform for its global workforce – a swift pivot from on-site campuses to a flexible one within the cloud framework. “Startek Cloud” has helped rapidly activate more work-from-home (WFH) delivery models across most of its customer experience programs in 13 geographies. Startek’s cloud model addresses unprecedented circumstances with its security-rich features, such as digital integration, in-built AI and RPA capabilities, and omnichannel platforms.
“The eighth edition of the Asia-Pacific Stevie Awards attracted many remarkable nominations,” said Stevie Awards President Maggie Gallagher. “The organizations that won this year have demonstrated that they have continued to innovate and succeed, despite the COVID-19 pandemic, and we applaud them for their perseverance and creativity. We look forward to celebrating many of this year’s winners during our virtual awards ceremony on July 14, 2021.”
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