Recognition honors Synoptek’s next-generation Teams+ platform for unified voice integration
Synoptek is proud to announce that it has been recognized as a 2025 Five9 Global Partner Award winner and named Five9’s Canada Partner of the Year. These awards recognize outstanding achievements across Five9’s ecosystem of channel partners, systems integrators, strategic alliance partners, and independent software vendors.
Synoptek began working with Five9 in 2018 and became an official partner in 2021 – the same year Synoptek was named Five9’s Rising Star Partner. As a Five9 Certified Network Partner, Synoptek helps organizations extend Microsoft Teams beyond internal collaboration into a complete enterprise voice solution.
Five9 is a leading cloud contact center provider trusted by global enterprises. Through the Synoptek Teams+ platform, Five9 and other voice applications integrate seamlessly over a single carrier-grade network with a unified dial plan, eliminating the complexity of managing multiple voice systems. The platform delivers number reputation management to protect caller identity and brand trust, along with unique data intelligence that provides actionable insights into call performance and customer engagement.
“Five9 has been an outstanding collaborator. Together, we’ve built a repeatable model for bringing cloud contact center capabilities into Microsoft Teams environments,” said Ricardo Ordonez, Teams+ Practice Leader at Synoptek. “This award is a testament to our partnership, and we look forward to the work that lies ahead.”
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