LivePerson (Nasdaq: LPSN), a global leader in conversational AI, today announced the launch of its Conversational Intelligence suite of capabilities, as well as its enterprise managed services solution, LP 360. Both new offerings allow businesses to empower...
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that Holly...
Gong, the Revenue Intelligence leader, today announced it has been cited as the leader in conversation intelligence (CI), according to the new report, “The Forrester Wave™: Conversation Intelligence, B2B Sales,...
Invoca, a recognized leader in Conversation Intelligence AI for marketing and sales, today announced enhancements to its award-winning Signal AI suite, and introduced Signal AI Studio, a transformative new solution that empowers businesses to quickly...
Pathlight, the leader in Large Language Model (LLM)-based Conversation Intelligence (CI), today announced a game-changing expansion to its platform: “Insight Streams.” Unveiled earlier this year, CI now processes millions of...
ZoomInfo (NASDAQ: ZI), the go-to-market platform to find, acquire, and grow customers, today announced a powerful new generative AI tool within Chorus, its conversation intelligence solution, that automatically drafts follow-up emails after...
SoundHound AI, Inc (Nasdaq: SOUN) (“SoundHound”), a global leader in voice artificial intelligence, today announced that it has integrated with Olo (NYSE: OLO), a leading restaurant SaaS provider, to make...
With phone calls remaining the top channel for new leads in the legal sector, it’s critical that firms are able to harness the data from those interactions to refine marketing...
Each year, Invoca, the recognized leader in conversation intelligence AI, honors select brands and partner teams for their use of conversation intelligence AI. This year, the 2023 Invoca Impact Awards recognize brands and partner...
ASAPP, the generative AI company for contact centers, today announced that Frank Slootman, CEO and chairman of Snowflake, has joined its Board of Directors. As a board member, Slootman will...
