


2023 State of the Contact Center Report: Invoca

TextUs Releases HubSpot Integration

Marchex Receives Two Awards

Conversation Intelligence Drives Better CX at Scale, Study Finds

Observe.AI Introduces Contact Center LLM with Generative AI Suite

CallMiner announced new functionality in RealTime product

Invoca Unveils Conversation Intelligence Boosted by Generative AI

ZoomInfo Enhances Product With Generative AI & Automation
