Mosaicx, a leader in AI-powered customer experience solutions and part of WestCX under the West Technology Group portfolio, made a major impact at this year’s Customer Contact Week (CCW) in...
Maven AGI, the enterprise AI company unifying the full customer journey, announced it has raised $50 million in Series B funding. The round was led by Dell Technologies Capital, with participation from Cisco...
Taskrabbit, the platform connecting people to skilled, reliable Taskers from their local communities, announced the launch of Taskrabbit Partner Pages: custom landing pages that enable retailers to offer Taskrabbit services...
NiCE announced the winners of the NiCE Elite Partners of the Year award at Interactions 2025, the industry’s largest customer experience event, taking place in Las Vegas. The winning partners were...
CallTower, a global leader in delivering unified communications, contact center, and collaboration solutions, is proud to announce its official designation as a Certified Implementation Partner with Five9, a leading provider of...
Smart Communications, the leading provider for cloud-based enterprise customer communications, announced the availability of SmartHUB, a new cloud-native digital archiving solution designed to help businesses manage high-volume communications at scale, provide...
AVATAi will debut its new cloud-based 3D avatar platform at SuperAI Singapore 2025, from 18-19 June at Marina Bay Sands, Singapore. Built for businesses, the platform allows enterprises to deploy life-like, fully animatable...
Glance, a leading provider of cobrowse and visual collaboration solutions, announced the availability of its Glance Cobrowse for Microsoft Dynamics 365 Contact Center on Microsoft AppSource, an online cloud marketplace...
Medallia, Inc., the global leader in customer and employee experience, announced the opening of a new East Coast headquarters in Tysons Corner, Va., reinforcing its commitment to innovation, talent, and...
Zoom Communications, Inc. introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent. Now powered by agentic AI, Zoom Virtual Agent delivers smarter, autonomous self-service experiences...
