Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced an expanded partnership with Aramex, a global leader in logistics and transportation. Aramex and Sprinklr are partnering to...
Dialpad, Inc., the leading Ai-powered communications intelligence platform, announced its strategic vision for agentic Ai, alongside significant platform enhancements that deliver immediate business value through real-time intelligence capabilities. Paving the...
Sinch, which is pioneering the way the world communicates through its Digital Customer Communications Cloud, has once again been named a Leader in the newly released Omdia Universe: CPaaS Platform...
IntelePeer, a leading, end-to-end conversational AI platform provider, launches next generation voice capabilities. Designed to handle verbal communications, the new speech processing technology enables automatic speech recognition (ASR) and text-to-speech...
Manychat, a global leader in conversational AI and automation across social and messaging platforms, today announced a $140 million growth capital raise led by Summit Partners. This brings Manychat’s total funding to $163.3...
DataXstream, a solution provider for SAP technologies focused on point-of-sales and order management solutions, announced that its OMS+ solution, an SAP endorsed app available on SAP Store, is now part...
Skyvia, the most comprehensive data integration platform, has introduced Simply Contact’s success story of automating dataflows, streamlining analytics, and improving performance using its no-code solution. By connecting Zendesk with Salesforce...
Alorica Inc., a global leader of digitally-powered customer experiences (CX), has received a Silver Stevie Award for Innovation in Customer Service in the 19th annual Stevie Awards for Sales &...
EngageLab, a subsidiary of Aurora Mobile, is a world-leading omnichannel customer engagement platform. EngageLab leverages cutting-edge technology and robust infrastructure to provide businesses with seamless, efficient, and personalized communication solutions....
Shoptalk, the most important event in retail,Topsort, an artificial intelligence (AI) and auction-based retail media infrastructure company, will partner with DoorDa sh, the local commerce platform, on an innovative retail...
