8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced that the strong desire for personalized, AI-powered self-service engagement options and...
Industry Leader Connects CX Across Customer Lifecycle With Intelligent Operations
AI-powered voice interactions are advancing quickly, and Telnyx Voice AI is leading the way. Telnyx Voice AI is redefining the way businesses engage with customers, delivering real-time, intelligent, and ultra-natural...
Klearcom, a leading provider of AI-powered IVR and phone number testing solutions, is proud to announce a significant expansion of its global carrier network. Now supporting over 340+ carriers in...
Hundreds of Customers LLC is excited to announce the launch of HabaneroSocial.com, a state-of-the-art platform designed to transform the management of Google Business Profiles (GBP). Powered by artificial intelligence (AI) and the innovative AI assistant...
RingCentral, Inc., a global leader in AI-powered trusted business communications, introduced RingCentral AI Receptionist™ (AIR), an AI phone agent that uses generative AI to automatically answer customer questions and transfer...
Taking Microsoft Teams to the next level, Intermedia's addition of Contact Center to its existing Unified Communications integration unlocks a new standard for seamless collaboration and exceptional customer experiences -...
The Evolution of Marketing Personalisation For marketers, true personalisation at scale has long been an unreachable goal. The closest most teams have gotten is broad segmentation—creating content variants for large...
Eric, please outline how CallMiner views the current state of AI adoption, particularly in the realm of Customer Experience (CX)? Since ChatGPT was introduced a year ago, generative AI has...
The Content Assistant powered by OpenAI’s GPT model appears to be a powerful feature. How does HubSpot’s AI content assistant enhance the quality of work for marketers, sales teams, and...
