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customer service

Pega
Customer Experience, Service & Success

Pega Agent Experience Enhances AI Reliability with Trusted Workflows

BusinessWireFebruary 18, 2025, 1:45 pmFebruary 18, 2025
customer
Customer Experience, Service & Success

Gladly Leads Constellation ShortList™ Digital Customer Service & Support

PRNewswireFebruary 17, 2025, 2:15 pmFebruary 17, 2025
Oracle
Customer Engagement

Oracle Named CRM Leader in Gartner Magic Quadrant for 12th Year

PRNewswireFebruary 17, 2025, 1:30 pmFebruary 17, 2025
Aurora
Customer Engagement

Aurora Mobile’s GPTBots.ai Launches Advanced Audio LLM Capabilities

GlobeNewswireFebruary 14, 2025, 7:30 pmFebruary 17, 2025
Pixability
Video Advertising

Pixability Appoints Leah Malone as Chief Revenue Officer

PixabilityFebruary 13, 2025, 6:13 pmFebruary 14, 2025
Yep AI
Customer Engagement

Yep AI Launches Digital Human in 2025

BusinessWireFebruary 7, 2025, 3:30 pmFebruary 7, 2025
Virtual Assistants
Guest Blogs

How Virtual Assistants Are Transforming Customer Personalization—and Innovation

Titus JumperFebruary 6, 2025, 6:00 pmFebruary 10, 2025
Chatbots
In-House Techhub

Leveraging Chatbots for Enhanced Customer Support and Lead Generation

MTC NEWS DESKFebruary 3, 2025, 6:30 pmFebruary 4, 2025
boost.ai
Chatbots, Conversational AI

boost.ai Names David Norris as CMO to Drive Global Brand Expansion

PRNewswireJanuary 30, 2025, 8:00 pmJanuary 31, 2025
TLCx
Customer Experience, Service & Success

TLCx Appoints Bryan Gray as Chief Commercial Officer

PRNewswireJanuary 30, 2025, 1:15 pmJanuary 30, 2025

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