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customer service

Glia
Customer Experience, Service & Success

Glia: 69% of Leaders Dissatisfied with Current Contact Center Technology

BusinessWireJanuary 29, 2025, 10:30 pmJanuary 30, 2025
Boost.ai
Chatbots, Conversational AI

Boost.ai Collaborates with Sage to Deliver AI Agent in Record Time

PRNewswireJanuary 28, 2025, 10:32 pmJanuary 29, 2025
Aurora
Customer Experience, Service & Success

Aurora Mobile’s GPTBots.ai Integrates DeepSeek R1 LLM

GlobeNewswireJanuary 27, 2025, 9:15 pmJanuary 28, 2025
ibex
Customer Engagement

ibex Continues to Grow in the Philippines; Tops 15,000 Agents

GlobeNewswireJanuary 23, 2025, 11:00 pmJanuary 24, 2025
Brian Plackis Cheng
Interviews

MarTech Interview with Brian Plackis Cheng, CEO at SALESmanago

MTC NEWS DESKJanuary 21, 2025, 7:00 pmJanuary 21, 2025
Sadicario
Interviews

MarTech Interview with Mike Sadicario, Managing Director, North America, Equativ

MTC NEWS DESKDecember 26, 2024, 7:00 pmDecember 26, 2024
Guest Blogs

Composable Commerce: Paving the Way for Retail AI Integration

David AzoulayDecember 24, 2024, 6:00 pmDecember 24, 2024
Black Friday
Guest Blogs

Redefining Black Friday: AI-Driven Personalization and Immersive Experiences

Ian RowanNovember 28, 2024, 6:00 pmNovember 28, 2024
Guest Blogs

Navigating the Maze of Confusion: How to Select the Right CDP for Your Brand

Derek SlagerOctober 9, 2024, 6:00 pmOctober 10, 2024
martech
In-House Techhub

Is Martech Data Both Unified and Siloed at Once?

MTC NEWS DESKOctober 7, 2024, 6:30 pmOctober 10, 2024

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  • News
    • Advertising & Promotion
      • Adtech
      • Digital Marketing
      • Digital Advertising
      • Display & Programmatic Advertising
      • Mobile Advertising
      • Mobile Marketing
      • Native/Content Advertising
      • PPC
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      • Search & Social Advertising
      • Video Advertising
    • Commerce & Sales
      • Affiliate Marketing & Management
      • Channel, Partner & Local Marketing
      • Conversational Intelligence
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      • Optimization, Personalization & Testing
      • SEO
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    • Data Management
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  • MARTECH INSIGHTS
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  • MARTECH CUBE RESOURCES
    • Buyers Guide
    • INFOGRAPHICS
      • Research Based
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  • MTC PodcastsTrending
    • Audio
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