Loyalty Experts Reveal Top Predictions For 2026
Ask loyalty experts what they think about the future trajectory of the loyalty industry, and you would hear terms like delivering ‘the magic of joyalty’, avoiding ‘a sea of sameness’,...
Tag: loyalty
11 results found
Shoppers Plan to Spend More in 2026, but Loyalty Is...
Consumer wallets are loosening, but loyalty is no longer the driver of sales. The latest Q4 Ecommerce Pulse Report from Salsify and the Digital Shelf Institute (DSI) finds that just 39% of shoppers plan to spend...
Broadvoice, TPG team up to add AI-driven QA to CCaaS...
TPG’s Anna® Now Available to GoContact Users to Optimize Agent Performance
Five9 Now Available Globally on Google Cloud Marketplace
Five9, provider of the Intelligent CX Platform powered by Five9 Genius AI, announced its global availability on Google Cloud Marketplace, including a release of Five9 AI Agents for Google Cloud....
Gladly Leads Constellation ShortList™ Digital Customer Service & Support
As businesses grapple with evolving customer expectations and the rapid advancement of AI, the need for customer service solutions that are both intelligent and deeply human has never been greater....
8×8 CX Transformation Fueled by AI and Customer Adoption
8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced strong customer adoption and usage of the AI-powered 8×8 Platform for...
MarTech Interview with Scott Goodson, Founder and CEO of StrawberryFrog
Scott, you’ve led StrawberryFrog for 25 years, driving it to become a leader in purpose-driven advertising. Can you share with us your professional journey and how you’ve maintained such a...
MarTech Interview with Anton Ruin, CEO of Epom
Anton, we’re excited to have you at MarTech Cube. Could you share your professional journey that led you to your current role as CEO of Epom? I started my career...
A Blueprint for Balancing Business Goals and Customer Desires to...
Marketers have been planning and executing events for decades in order to build and foster meaningful relationships with both current and prospective customers. However, despite the longstanding history of events...
Helping Brands Integrate Their Brand Into The Fabric Of The...
In the dynamic landscape of brand marketing, one strategy stands out for its effectiveness and authenticity: integrating brands into the very fabric of the community. This approach creates lasting relationships...
