TechSee, the Visual Agentic AI company transforming customer experience for the communication and electronics industries, announced the appointment of Lawrence Askowitz, Managing Director at The Bank Street Group, to its Telecom Advisory Board. Askowitz has worked with the largest telecom companies as well as emerging entities in the United States for over 30 years as a banker, investor and board member, completing over $200 billion of transactions. His board activities have included supporting fiber and fixed wireless broadband companies, wireless providers and system integrators.
The U.S. telecom industry has invested billions of dollars to improve and modernize broadband infrastructure. Yet customer experience is sometimes frustrating due to poor in-home and in-building connectivity. TechSee’s platform integrates visual intelligence into live support, field operations, and digital workflows, reducing time-to-resolution and increasing first-touch fixes.
“I have worked with dozens of communication providers which are working to improve customer experiences in the residential and enterprise markets,” said Askowitz. “Connectivity frustration not only leads to customer service calls but potential churn and millions of dollars in contact center expenses for the service providers. TechSee’s solutions are solving those problems.”
Trusted by many of the world’s most connected brands, TechSee helps providers reduce truck rolls, increase resolution rates, and cut operational costs — transforming customer service interactions with visual intelligence. Its Sophie AI platform enables intuitive automation, while Connectivity Guru delivers intelligent diagnostics for connected environments.
“I’m thrilled to have Lawrence join our Advisory Board,” said Eitan Cohen, CEO. “He’s had a broad range of experience even outside of his investment banking activities with both emerging and established companies. He invested in early-stage private companies that were sold to Microsoft and Paramount, and served on boards of directors of publicly-traded companies ultimately acquired by T-Mobile, Cox Communications, Sprint, and DirecTV. His banking work was on behalf of the largest carriers like AT&T and Verizon, as well as small companies which were acquired by them. His decades of experience in communications and technology, and understanding the sectors and trends, makes things happen.”
TechSee is backed by several financial and corporate venture capital firms including Salesforce Ventures, TELUS Ventures, Scale Venture Partners, Planven Entrepreneur Ventures and OurCrowd.
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