Customer Engagement

Vista Equity Partners completes acquisition of EngageSmart

Vista Equity

EngageSmart, Inc. (“EngageSmart” or “the Company”), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced the completion of its acquisition by an affiliate of Vista Equity Partners (“Vista”), a leading global investment firm focused exclusively on enterprise software, data and technology-enabled businesses, for $23.00 per share in cash, valuing the Company at approximately $4.0 billion. With the completion of the acquisition, EngageSmart’s common stock ceased trading and the company is no longer listed on the New York Stock Exchange.

“Completing our transaction with Vista marks the beginning of an exciting new chapter for EngageSmart as a privately held company,” said Bob Bennett, EngageSmart CEO. “I’m confident that our customers and EngageSmart will benefit from the deep expertise of Vista and continued partnership with General Atlantic, two software and technology investors that are eager to help us build on our momentum to provide even more powerful, innovative and seamless solutions. I’d like to recognize the dedication and focus of our employees throughout this process. Our team delivers for customers every day and there is no doubt that they will continue to help customers provide the highest adopting digital engagement software, with integrated payments, to their clients.”

“EngageSmart’s success is based upon the Company’s demonstrated track record of innovation and product leadership,” said Michael Fosnaugh, Co-Head of Vista’s Flagship Fund and Senior Managing Director. “With our transaction now complete, we are eager to leverage our resources and value creation expertise to support the Company’s next phase of growth. We look forward to partnering with their team to build on EngageSmart’s strong momentum and bolster its position as a leader in the vertical software and payments space.”

“Vista seeks to partner with innovative founders and executives leading exceptional enterprise software companies,” said Jeff Wilson, Managing Director at Vista. “We share Bob’s vision and the EngageSmart team’s commitment to their customers who provide critical services for our communities.”

EngageSmart stockholders voted to approve the transaction at the Company’s Special Meeting of Stockholders on January 23, 2024.


Evercore is acting as financial advisor to the Special Committee, and Skadden, Arps, Slate, Meagher & Flom LLP is acting as legal counsel to the Special Committee.

Goldman Sachs & Co. LLC is acting as exclusive financial advisor to EngageSmart.

Paul, Weiss, Rifkind, Wharton & Garrison LLP is acting as legal counsel to General Atlantic.

BofA Securities and J.P. Morgan Securities LLC are serving as financial advisors to Vista, and Kirkland & Ellis LLP is acting as legal counsel to Vista.

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